salon policy

To ensure a smooth and efficient scheduling process, we have established the following appointment rules:

Confirmation Policy

Each appointment must be confirmed by providing card details at the time of booking. Failure to confirm the appointment within 3 hours will result in automatic cancellation.

Late Arrival Policy

If you arrive more than 15 minutes late for your appointment, it will be considered a missed appointment. In such cases, a 100% fee will be charged. However, we will accommodate
the remaining time of the booking by performing a partial procedure.

Cancellation Policy

If you need to cancel or reschedule your appointment, we kindly request a minimum notice of 48 hours in advance.

Rescheduling Policy

If you wish to reschedule your appointment, we appreciate receiving a notice at least 72 hours 
in advance via a text message or booking app.

By implementing these policies, we aim to maximize the efficiency of our scheduling system and ensure fair treatment for all our valued clients. This allows us sufficient time to offer available slots to other clients and minimize any inconveniences arising from last-minute changes.